Telephony, handled
Provision or bring your own voice stack with consent-aware defaults and verified caller identity.
The Command Center
Build and orchestrate your AI workforce.
Define, deploy, and govern agents from one control plane. Compile constraints once and execute safely across every channel.
Job description → compiled constraintsDeploy once. Go live everywhere.Autonomy with guardrails.
Job description → compiled constraints
role: Workforce Orchestrator mission: Hire, deploy, and govern agents across voice, web, email, and messaging. tone: Clear, calm, direct risk_profile: medium approvals: refunds: conditional outbound_campaigns: true pii_actions: true channels: [voice, web, email]
Built in
Everything required to go live is built in.
Web, drop-in
Deploy in minutes with snippet or GTM and route sessions into the same governed execution layer.
Email, authenticated
Domain verification and delivery controls are integrated into command center setup workflows.
Messaging, compliant
Consent gates, quiet hours, and opt-out enforcement are wired before first campaign launch.
Lifecycle
Define, deploy, and govern from one control plane.
Define
Define agents the way you hire humans.
Plain language becomes deterministic constraints. The Command Center compiles role, mission, tone, and safety thresholds into a deployable control plane.
Routing
Reasoning engines, matched to the job.
Support Agent
Profile: Fast + Contextual
Optimized for: High-volume resolution with continuity across conversations.
Policy routing: Escalates to deeper deliberation for refunds and other high-stakes actions.
Orchestration
Orchestration at scale.
Manager + specialists
Coordinate specialist agents under one manager for multi-step workflows.
Trigger surface
Run from events, schedules, and human requests with scoped execution.
Safe tool execution
Scoped actions, approvals, and audit trails keep automation fast and safe.
Operational visibility
Track outcomes, deltas, and agent performance without losing explainability.
Trust
Designed for enterprise trust.
Identity locks
Bind actions to identity and policy scope.
Audit trails
Complete trail from announce → act → confirm.
Approvals
Gate only high-stakes actions and keep velocity elsewhere.
Least privilege
Tools are scoped to what each agent is explicitly allowed to do.